Returns & Refund:
Mera Gift Store’s returns and refund policy:
I. Return To Origin-
a. When a product is undelivered by courier due to some uncertain reasons, we will refund the full amount after receiving the product at our facility.
b. When a product is lost by courier in transit. We will refund the full amount at the same time.
II. Customer returns
a. Customer returns will be accepted only when a product delivered is Wrong Or Damaged.
b. Customer can contact the support team via email, and raise the ticket within 7 days from delivery. Our team will request certain proofs of damages, the wrong item delivered.
Note: Customer Returns will be accepted within seven days from the delivery date.