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Refund and Returns Policy

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Returns & Refund:

Mera Gift Store’s returns and refund policy:

      I.  Return To Origin-

            a. When a product is undelivered by courier due to some uncertain reasons, we will refund the full amount after receiving the product at our facility.

            b. When a product is lost by courier in transit. We will refund the full amount at the same time.

      II. Customer returns

            a. Customer returns will be accepted only when a product delivered is Wrong Or Damaged.

            b. Customer can contact the support team via email, and raise the ticket within 7 days from delivery. Our team will request certain proofs of damages, the wrong item delivered.

Note: Customer Returns will be accepted within seven days from the delivery date. 

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